Phone repair help & guides
Straight answers to the problems we fix every day, including what you can try yourself before paying for a repair.
Phone won't charge? What to check first
iPhone or Samsung not charging, charging slowly or only at an angle? Six checks to try first, and when the charging port needs cleaning or replacing.
Read the guide →Dropped your phone in water? Do this now
Phone dropped in water, the toilet or the bath? What to do in the first hour, why rice doesn't help, and when to get a water damage repair.
Read the guide →Cracked phone screen? What you need to know
Cracked iPhone or Samsung screen? Whether it's safe to keep using, why cracks spread, LCD vs OLED screens, and how a screen repair at your door works.
Read the guide →iPhone battery health: when to replace it
What iPhone Battery Health means, when to replace an iPhone battery, signs of a worn or swollen battery, and how a battery replacement at your door works.
Read the guide →Green line on your Samsung screen?
Green, pink or white line down your Samsung Galaxy screen? What causes it, why it won't fix itself, and how a screen replacement at your door fixes it.
Read the guide →Phone won't turn on? Try this first
iPhone or Samsung won't turn on, stuck on a black screen or the logo? Simple fixes to try first, and when to book a diagnostic.
Read the guide →How much does a phone screen repair cost?
What affects the price of an iPhone or Samsung screen repair in Rugby: model, screen type, genuine or alternative parts, and why you pay nothing until it's fixed.
Read the guide →Broken phone? We'll come to you.
Open 24/7. Nothing to pay until your repair is done.